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0800 848 8608
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Opening Hours

  • Mon-Fri: 8:30am - 8pm
  • Sat: 9am - 5:30pm
  • Sun: 10am - 5pm

Special opening hours

  • Tue 24th Dec: 8:30am - 3pm
  • Wed 25th Dec: Closed
  • Thu 26th Dec: Closed
  • Tue 31st Dec: 8:30am - 5pm
  • Wed 1st Jan: Closed
Home » Contact us

Contact information

If you need to speak to a member of our customer care team, you can chat to one of our agents online via Live Chat. Click on the blue circle in the bottom right of your screen to get started.

To obtain a quote through our UK call centre for an AllClear Gold, AllClear Gold Plus or AllClear Platinum policy please call 0800 848 8608.

For all other enquiries, please call 01708 339026.

If you require another copy of your policy, have lost, or have not received your documentation, please email [email protected]

If you need help using our website, or have any feedback please email [email protected]

For journalist and PR enquiries, please email [email protected]

To find out more about AllClear, careers and our partners please visit About AllClear.

Opening hours

Mon-Fri: 8:30am – 8pm
Sat: 9am – 5:30pm
Sun: 10am – 5pm

Our address

AllClear Insurance Services Limited
AllClear House
1 Redwing Court
Ashton Road
Romford
Essex
RM3 8QQ

About Us
Our mission is to help anyone with pre-existing medical conditions to get the insurance they want and need.
We're passionate about offering value to customers of any age, with any condition. Our heritage in travel insurance means that we help customers travel anywhere in the world. Read More >>
Contact Information
Gibraltar Office
IES Limited, Portland House Glacis Road, Gibraltar, GX11 1AA
UK Office
AllClear Insurance Services Limited, AllClear House 1 Redwing Court, Ashton Road, Romford, Essex RM3 8QQ
Australia Office
AllClear Insurance Services PTY Limited, Suite 1.04, Level 1 19 Harris Street, Pyrmont, Sydney, NSW
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AllClear Travel Insurance is arranged by IES Limited, which is registered in Gibraltar company number 117274. Registered Office: 1st Floor, Portland House, Glacis Road, Gibraltar, GX11 1AA. IES Limited is licensed and regulated by the Gibraltar Financial Services Commission number FSC25393 and trades into the UK on a freedom of services basis, FCA FRN 824283. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. We may receive a profit share payment from some of our insurers if they achieve performance targets across their product portfolio. AllClear Travel Insurance is administered by AllClear Insurance Services Limited, registered in England No. 04255112. Registered Office: AllClear House, 1 Redwing Court, Ashton Road, Romford, RM3 8QQ. Authorised and Regulated by the Financial Conduct Authority firm reference number 311244. AllClear is a registered trademark.