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AllClear Customer Stories: Specialist Cover Keeps Cancer Patient Cruising

Written by: Russell Wallace | Travel Insurance Expert
Last updated: 14 May 2024 | Created: 28 February 2020

Specialist cover keeps cancer patient cruising

Specialist cover keeps cancer patient cruising John and his wife Linda love to travel, enjoying up to eight holidays a year to their favourite destinations. But this active lifestyle was put under threat when 18 months ago, John was diagnosed with Lymphoma. He was advised to ‘watch and wait’ as the symptoms didn’t warrant immediate treatment and so continued with his holiday plans.

Recommended AllClear Specialist Travel Insurance

John and his wife Linda on holiday

John had always booked the same travel insurance through his travel agent: “On renewal, we had become too high a risk and they could not provide cover.” He was recommended AllClear and delighted he could still get cover for his Californian coastal cruise.  After enjoying that holiday, unfortunately, John needed further treatment and was advised to cancel the next cruise they had booked.

Claim in the (All) Clear

John was offered a 25% refund from the cruise company for the £3000 trip, and was fortunately able to claim the remainder of the trip’s cost (minus his excess) back from AllClear. “We were sent an email confirming our claim had been successful within a couple of days, and the payment was in my bank account within seven days.” “I had been nervous about making the claim, assuming it would be complicated. I was relieved to discover that this was not the case with AllClear.”

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